1.0Observatory of Public Sector Innovationhttps://oecd-opsi.orgrich600338<blockquote class="wp-embedded-content" data-secret="kw5NpE0VJZ"><a href="https://oecd-opsi.org/publications/global-trends-2020-seamless/">Embracing Innovation in Government: Global trends 2020 – Seamless government</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://oecd-opsi.org/publications/global-trends-2020-seamless/embed/#?secret=kw5NpE0VJZ" width="600" height="338" title="“Embracing Innovation in Government: Global trends 2020 – Seamless government” — Observatory of Public Sector Innovation" data-secret="kw5NpE0VJZ" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://oecd-opsi.org/wp-includes/js/wp-embed.min.js </script> https://oecd-opsi.org/wp-content/uploads/2020/09/Trends-2020-seamless-gov.jpg1920530Research and analysis reveal that the most innovative countries and cities are taking action to eliminate points of friction between governments and those that they serve. This approach enables them to re-imagine the ways in which governments can collaborate and consider future scenarios. The report is part of the 2020 Trends Report series, an annual trends report developed by the OECD-OPSI and the UAE’s Mohammed Bin Rashid Centre for Government Innovation (MBRCGI).