{"id":27825,"date":"2020-11-02T09:00:00","date_gmt":"2020-11-02T08:00:00","guid":{"rendered":"https:\/\/oecd-opsi.org\/?post_type=publication&#038;p=27825"},"modified":"2023-01-31T17:07:49","modified_gmt":"2023-01-31T16:07:49","slug":"global-trends-2020-public-provider-big-brother","status":"publish","type":"publication","link":"https:\/\/oecd-opsi.org\/publications\/global-trends-2020-public-provider-big-brother\/","title":{"rendered":"Embracing Innovation in Government: Global trends 2020 &#8211; Public provider versus big brother"},"content":{"rendered":"\n<div class=\"wp-block-opsi-progress-tracker opsi-progress-tracker\">\n<div class=\"wp-block-opsi-progress-section opsi-progress-section\" data-title=\"Introduction to 2020 trends\">\n<h2 class=\"wp-block-heading\">Introduction to 2020 trends<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Under normal circumstances, the OECD Observatory of Public Sector Innovation (<strong><a rel=\"noreferrer noopener\" href=\"https:\/\/oecd-opsi.org\/\" target=\"_blank\">OPSI<\/a><\/strong>) and the United Arab Emirates (UAE) Mohammed Bin Rashid Centre for Government Innovation (<strong><a rel=\"noreferrer noopener\" href=\"https:\/\/www.mbrcgi.gov.ae\/en\" target=\"_blank\">MBRCGI<\/a><\/strong>) issue an annual report on key trends in government innovation. However, 2020 was not a normal year. Like the governments with whom we collaborate, much of our attention shifted to the COVID-19 crisis.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The focus for 2020 still intended to report on emerging trends that we uncovered, and to tell the stories of innovators who are working to make a difference in how government serves its people. But in order to provide information in a more timely way, the 2020 edition is instead presented as five reports over the course of the year, each focused on one of the innovative trends identified by OPSI and MBRCGI. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-opsi-progress-section opsi-progress-section\" data-title=\"Public provider versus big brother\">\n<h2 class=\"wp-block-heading\">Public provider versus big brother<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The fourth report in this series explores the powerful new technologies and opportunities that governments have at their disposal to let them better understand the needs of citizens. The research shows that governments must balance the tensions of using data harvesting and monitoring, and technologies that can identify individuals, to serve the public interest, with the inevitable concerns and legitimate fears about \u201cbig brother\u201d and risks of infringing on freedoms and rights. Through the lens of navigating<strong>&nbsp;Public Provider versus Big Brother<\/strong>, innovation efforts fall into two key themes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Theme 1: Data harvesting and monitoring.<\/strong> Governments have access to more detailed data than ever before, but such access involves risks and considerations which require serious reflection on the part of government.<\/li>\n\n\n\n<li><strong>Theme 2: Biometric technologies and facial recognition. <\/strong>A range of biometric tools offer opportunities to provide tailored services, as well as the unprecedented ability to identify and track individuals&#8217; behaviours and movements.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-opsi-progress-section opsi-progress-section\" data-title=\"Explore the digital story\">\n<h2 class=\"wp-block-heading\">Explore the digital story<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">OPSI has created a digital story version of this report, which walks readers through key themes, conclusions, and recommendations, as well as the case studies presented in the report. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-opsi-button-secondary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/trends.oecd-opsi.org\/trend-reports\/public-provider-versus-big-brother\/\" target=\"_blank\" rel=\"noreferrer noopener\">Access the digital story<\/a><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image alignwide size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"523\" src=\"https:\/\/oecd-opsi.org\/wp-content\/uploads\/2022\/03\/trends-2020-r4-ds.jpg\" alt=\"\" class=\"wp-image-29577\" srcset=\"https:\/\/oecd-opsi.org\/wp-content\/uploads\/2022\/03\/trends-2020-r4-ds.jpg 960w, https:\/\/oecd-opsi.org\/wp-content\/uploads\/2022\/03\/trends-2020-r4-ds-300x163.jpg 300w, https:\/\/oecd-opsi.org\/wp-content\/uploads\/2022\/03\/trends-2020-r4-ds-768x418.jpg 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-opsi-progress-section opsi-progress-section\" data-title=\"Download report\">\n<div class=\"wp-block-group alignwide download-publication\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"514\" height=\"727\" src=\"https:\/\/oecd-opsi.org\/wp-content\/uploads\/2022\/03\/trends-2020-report4-cover.jpg\" alt=\"\" class=\"wp-image-29619\" srcset=\"https:\/\/oecd-opsi.org\/wp-content\/uploads\/2022\/03\/trends-2020-report4-cover.jpg 514w, https:\/\/oecd-opsi.org\/wp-content\/uploads\/2022\/03\/trends-2020-report4-cover-212x300.jpg 212w\" sizes=\"auto, (max-width: 514px) 100vw, 514px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-opsi-content-type\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/oe.cd\/2020PublicProvider\">PUBLICATION<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Embracing Innovation in Government: Global trends 2020 &#8211; Public provider versus big brother<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Published on 2 November 2020.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/oe.cd\/2020PublicProvider\">Download Report<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>This report explores the powerful new technologies and opportunities that governments have at their disposal to let them better understand the needs of citizens. The research shows that governments must balance the tensions of using data harvesting and monitoring, and technologies that can identify individuals, to serve the public interest, with the inevitable concerns and legitimate fears about \u201cbig brother\u201d and risks of infringing on freedoms and rights. The report is part of the 2020 Trends Report series, an annual trends report developed by the OECD-OPSI and the UAE\u2019s Mohammed Bin Rashid Centre for Government Innovation (MBRCGI).<\/p>\n","protected":false},"author":7,"featured_media":29459,"parent":0,"template":"","global":[11151,4508,4510],"publication-category":[4487,4490],"publication-tag":[],"coauthors":[1058],"class_list":["post-27825","publication","type-publication","status-publish","has-post-thumbnail","hentry","global-ai","global-emerging-tech","global-global-trends","publication-category-emerging-tech","publication-category-global-trends"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Embracing Innovation in Government: Global trends 2020 - Public provider versus big brother - Observatory of Public Sector Innovation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/oecd-opsi.org\/publications\/global-trends-2020-public-provider-big-brother\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Embracing Innovation in Government: Global trends 2020 - Public provider versus big brother - Observatory of Public Sector Innovation\" \/>\n<meta property=\"og:description\" content=\"This report explores the powerful new technologies and opportunities that governments have at their disposal to let them better understand the needs of citizens. The research shows that governments must balance the tensions of using data harvesting and monitoring, and technologies that can identify individuals, to serve the public interest, with the inevitable concerns and legitimate fears about \u201cbig brother\u201d and risks of infringing on freedoms and rights. The report is part of the 2020 Trends Report series, an annual trends report developed by the OECD-OPSI and the UAE\u2019s Mohammed Bin Rashid Centre for Government Innovation (MBRCGI).\" \/>\n<meta property=\"og:url\" content=\"https:\/\/oecd-opsi.org\/publications\/global-trends-2020-public-provider-big-brother\/\" \/>\n<meta property=\"og:site_name\" content=\"Observatory of Public Sector Innovation\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/theOECD\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-01-31T16:07:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/oecd-opsi.org\/wp-content\/uploads\/2020\/11\/Trends-2020-public-provider.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"530\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OPSIgov\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"Jamie Berryhill\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/oecd-opsi.org\\\/publications\\\/global-trends-2020-public-provider-big-brother\\\/\",\"url\":\"https:\\\/\\\/oecd-opsi.org\\\/publications\\\/global-trends-2020-public-provider-big-brother\\\/\",\"name\":\"Embracing Innovation in Government: Global trends 2020 - Public provider versus big brother - Observatory of Public Sector Innovation\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/oecd-opsi.org\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/oecd-opsi.org\\\/publications\\\/global-trends-2020-public-provider-big-brother\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/oecd-opsi.org\\\/publications\\\/global-trends-2020-public-provider-big-brother\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/oecd-opsi.org\\\/wp-content\\\/uploads\\\/2020\\\/11\\\/Trends-2020-public-provider.jpg\",\"datePublished\":\"2020-11-02T08:00:00+00:00\",\"dateModified\":\"2023-01-31T16:07:49+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/oecd-opsi.org\\\/publications\\\/global-trends-2020-public-provider-big-brother\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/oecd-opsi.org\\\/publications\\\/global-trends-2020-public-provider-big-brother\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/oecd-opsi.org\\\/publications\\\/global-trends-2020-public-provider-big-brother\\\/#primaryimage\",\"url\":\"https:\\\/\\\/oecd-opsi.org\\\/wp-content\\\/uploads\\\/2020\\\/11\\\/Trends-2020-public-provider.jpg\",\"contentUrl\":\"https:\\\/\\\/oecd-opsi.org\\\/wp-content\\\/uploads\\\/2020\\\/11\\\/Trends-2020-public-provider.jpg\",\"width\":1920,\"height\":530},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/oecd-opsi.org\\\/publications\\\/global-trends-2020-public-provider-big-brother\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/oecd-opsi.org\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Publications\",\"item\":\"https:\\\/\\\/oecd-opsi.org\\\/publications\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Embracing Innovation in Government: Global trends 2020 &#8211; 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