Case Study Library

Despite ambitious climate pledges, a persistent “last-mile” gap remains: individual climate actions are often undervalued within existing frameworks. Gyeonggi Province addresses this gap by converting verified citizen actions into measurable public value and rewarding participants with local currency to support local economies. By reinvesting these rewards in climate technologies, the initiative transforms citizens from policy beneficiaries into active co-creators of a sustainable future.

The "Programa Justiça Cidadã" in Brazil's Roraima state, led by the State Court of Justice, extends legal services to remote regions, including indigenous and riverside communities, addressing the needs of Venezuelan migrants. Through permanent service points and digital integration, it promotes inclusivity and accessibility, ensuring all residents can access legal support.

In order to enable strategic ministerial expansion without increasing costs, ColaboraGov centralizes the sharing of administrative support services among 13 ministries. It ensures savings in resources, gains in scale and quality, and standardized service provision. It comprises more than 41,000 civil servants, 374 services and has an impact on 10 areas - such as human resources, finance and logistics - thus making it easier for the government to direct its efforts towards final public policies.

Digital Transformation Co-Creation Platform enables national and local governments to co-create policies and services through knowledge sharing and mutual learning. In Japan, diverse knowledge and challenges exist across about 1,780 local governments but are not adequately shared due to hierarchical communication structures. Digital Agency has developed a co-creation ecosystem where government officers nationwide can engage in open, flat, and two-way communications as individuals.

The project proposes a system for extracting and analysing information from the medical records of breast cancer patients, using artificial intelligence. This would support research, personalised medicine and health decision-making, benefiting clinicians and regional authorities. This provides an automated alternative to accelerate translational research, promote personalised medicine and improve the efficiency of health services.

vCity is a human-centric platform for urban digital twins, with the goal of improving life quality within the city by assisting urban planners make evidence-driven urban decisions. vCity's innovative approach combines 1) simulation by designing virtual replicas of the cities, 2) what-if scenario tools in urban planning and 3) getting the "pulse" of the city from digital platforms for citizen participation.

SignAvatar's long-term vision is to enable real-time sign language generation, opening doors to multiple applications such as TV, Social Media, Video calls, Online courses, and many applications in the public sector. Our first product is TransportSign, a system for auto-generated service information in Sign Language for Airports and Train Stations. By transforming audible announcements and on-screen text into SL, we enable more than 460 Million Deaf individuals around the world to travel freely

The Organismo Supervisor de las Contrataciones del Estado (OSCE) supervises public procurement, ensuring integrity and efficiency. Its Portal de Contrataciones Abiertas de la Compra Pública plays a crucial role, improving transparency with international standards. By implementing the Open Contracting Data Standard (OCDS), it provides detailed access, benefiting entities, suppliers, citizens and civil society.

Smart shelter Seongdong District’s smart shelter applies smart technologies to the bus stop to provide not only real-time traffic information but also 18 useful services, including public Wi-Fi and phone charging. Smart crosswalk Seongdong District’s smart crosswalk uses cutting-edge technologies (in-ground traffic light, pedestrian traffic light, voice guidance, etc.) to prevent accidents caused by pedestrians using smart phones while walking and protect children and seniors.

The Federal Emergency Management Agency (FEMA), a component of the United States’ Federal Government, has fully reimagined its DisasterAssistance.gov website to make applying for disaster assistance faster than ever. This change will reduce time burdens for survivors post-disaster, when they are in greatest need and the most overwhelmed. This effort has been built on decades of feedback from disaster survivors and is expected to reduce the registration time by more than 15%.